Shipping policy

Shipping Policy

Last updated: July 20, 2026

Processing Time
Orders are typically processed and prepared for shipment within [INSERT: e.g. 1-2] business days of purchase. You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Time
Once shipped, orders typically arrive within 6-9 business days, depending on your location. Please note that this timeframe is an estimate and not a guarantee — delays caused by customs processing, carrier issues, weather, or other circumstances outside our control may occasionally extend this window.

Shipping Costs
[INSERT: your shipping rates — e.g. flat rate, free shipping over a certain order amount, or rates calculated at checkout]

Where We Ship
[INSERT: the countries/regions you currently ship to — e.g. United Kingdom, European Union, etc.] International orders may be subject to customs fees, import duties, or taxes imposed by the destination country, which are the responsibility of the customer and are not included in your order total.

Order Tracking
Once your order ships, you will receive a tracking number by email so you can follow your package's journey to your door.

Delays
While we work hard to get every order to you within the estimated timeframe, shipments can occasionally be delayed due to high demand, weather, customs processing, or carrier issues beyond our control. We appreciate your patience and will do our best to keep you informed if your order is significantly delayed.

Lost or Damaged Packages
relievahand.com is not liable for products damaged or lost in transit. If your order arrives damaged, please contact us as soon as possible and keep the item, its original packaging, and any other evidence — this will help us resolve the issue quickly, including filing a claim with the carrier if needed.

Missing Packages
If your tracking information shows that your order was delivered but you have not received it, please contact us at zorros.novatos7d@icloud.com within [INSERT: e.g. 7] days of the delivery date so we can investigate.

Questions
If you have any questions about your shipment, please reach out to us at zorros.novatos7d@icloud.com.